Key skills
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About this role
Role Overview
- Provide advanced technical support within Care service delivery
- Work on complex troubleshooting cases, especially at solution/system level
- Ensure readiness of service delivery
Requirements
- Bachelor’s degree
- 7-10 years of extensive relevant experience or equivalent postgraduate degree
- Mastery of a specific professional discipline combining deep knowledge of theory and practice
- Expert in more than one area
Benefits
- Technical support and advanced product support
- Global position in a 24x7 support environment
- Interface to R&D for escalation of customer problems