Serve as the main point of contact for a select, top tier performing loan officers.
Build and nurture meaningful relationships with loan officers to understand their needs, goals and preferences.
Create processes and guides to enhance team efficiency and support team growth.
Effectively understand and communicate brand strategy and consumer targeting to ensure all integrated marketing efforts align with the account strategies.
Create and deliver custom strategic marketing campaigns targeted at driving leads and brand recognition to clients including conception, creative and media plan development, management, and measurement.
Oversee management of marketing programs, events, sponsorships, and related activities that accurately deliver CCM’s marketing strategy and overall business strategy for assigned clients.
Prioritize and manage several tasks simultaneously to exceed client expectations and deadlines across multiple projects; deliver prompt and effective solutions to client issues and requests, ensuring exceptional satisfaction and retention across assigned accounts.
Act as a subject matter expert for all marketing initiatives including paid social, digital, OOH, traditional, etc.
Act as the liaison for the loan officer(s) across all internal marketing teams as well as the conduit to all support groups throughout the entire CCM organization.
Assist in managing clients’ budget, including forecasting, review, and reconciliation.

Bachelor’s Degree in Marketing, Communications, or closely related field
5+ years of experience and demonstrated success in leading marketing initiatives
Experience in annual marketing planning for sales organizations
Experience in Cross-Functional marketing
Knowledge of core digital and traditional marketing channels to select appropriate formats to match strategy
Knowledge of integrated marketing strategies and tactics and how they come together to provide measurable results
Excellent negotiation and presentation skills to gain consensus
Skill in building trust, navigating complex relationships through diplomacy, consistency, competence, and integrity
Excellent project management and problem resolution skills to adjust plans quickly to meet changing needs and provide best-in-class experiences
Excellent communication and customer service skills to interact and communicate across a variety of stakeholder groups
Proficient in Adobe Pro and Microsoft Office Suite.

VIP Account Manager

Key skills