Develop, analyze, design, build, and implement infrastructure and software solutions for the enterprise
Research enterprise problems and orchestrate cloud installations
Develop new features to existing software products that serve the development community
Own, deliver, manage, and support software products and services while evaluating new technologies to evolve the platform
Guides decisions about Cloud Infrastructure & Software upgrades, refreshes, enhancements and replacements
Leads or supports incident response and troubleshooting efforts in complex implementations and across multiple domains
Participates in continuous improvement efforts and helps shape new standards
Mentors other team members and provides feedback and coaching

Bachelor's degree or the equivalent combination of education and relevant experience
5+ years of total relevant work experience
Strong experience of the software development lifecycle process and tools and services that support the enterprise
Strong experience of one or more cloud infrastructure components, including deployment and maintenance
Good knowledge of core infrastructure capabilities, including operating systems, networking, identity, and access
Good knowledge of tooling used to test and manage software and infrastructure components
Experience engineering and supporting cloud-based infrastructure and application platforms, preferably in AWS
Strong experience with CI/CD pipelines, DevOps practices, and modern software delivery tooling such as GitLab, Artifactory and/or similar platforms
Familiarity supporting containerized and distributed application environments using Kubernetes, Docker, or related technologies
Familiarity with AI/ML platform infrastructure, data pipelines, or engineering patterns that support model development, deployment, and monitoring in enterprise environments
Strong understanding of reliability, resiliency, and operational practices, including monitoring, logging, alerting, incident response, and root cause analysis
Ability to effectively and articulately communicate highly technical concepts to non-technical stakeholders

Competitive compensation
Annual bonus eligibility
A generous retirement plan
Hybrid work schedule
Health and wellness benefits, including online therapy
Paid time off for vacation, illness, medical appointments, and volunteering days
Family care resources, including fertility and adoption benefits

Senior Software Engineer, Developer Services Engineering

Key skills