Develop and maintain content strategies that support company-wide initiatives, promote recognition programs, and connect employees to our mission and values.
Own the end-to-end execution of internal communications, from content creation to delivery across email, intranet, newsletters, Workplace, and events.
Manage the internal communications calendar, balancing requests across departments, prioritizing clarity and timing, and maintaining alignment with business objectives.
Plan and produce content for a variety of formats and audiences, including: Company-wide newsletters, Executive and leadership updates, DEI, culture, and wellness campaigns, Town halls and leadership presentations, Video scripts, audio recordings, and talking points.
Champion modern content delivery, focusing on short-form, visual, and shareable formats over dense, text-heavy communications.
Consult and support functional teams on messaging tone, structure, and best practices to elevate internal storytelling and build employee trust.
Manage and maintain the company intranet (e.g., LumApps), including editorial planning, content quality control, and collaboration with internal stakeholders for story sourcing.
Ensure sensitive communications for protected audiences are handled with discretion, security, and care.
Support the company’s digital employee experience, ensuring all content platforms are up-to-date, intuitive, and accessible.

Bachelor’s degree in communications, journalism, marketing, or equivalent experience.
3+ years of professional experience in roles with a heavy focus on internal communications, corporate communications and/or branding.
Passion for storytelling and enhancing the overall employee experience.
Understanding of best practices surrounding communications and digital content.
Ability to contribute to an effective, collaborative, and cross-functional editorial and content strategy.
Experience managing vendor relationships and communication tools/platforms (e.g., intranet, email delivery, engagement software).
Experience in supporting creative production processes.
Proven proofreading and editing ability with exceptional attention to detail.
Ability to work with urgency and collaborate effectively.
Ability to write and edit in various styles and formats, ensuring content is engaging, clear, accurate, and actionable.
Strong interpersonal and collaboration skills that span in-person and virtual settings.
Creativity, curiosity, and innovative thinking.
Flexibility and adaptability to change.

Manager – Internal Communications, Culture

Key skills