Key skills
Communication
About this role
Role Overview
- Data is one of AEGIS London’s greatest assets.
- Responsible for supporting the day-to-day operational delivery of delegated data processes.
- Focus on the efficient, accurate and timely handling of bordereaux (risk, premium and claims data).
- Work closely with internal stakeholders and outsourced partners to ensure that delegated data is validated, reconciled and processed consistently.
- Monitor the end-to-end processing of delegated data (risk, premium and claims) including bordereaux sourcing, mapping, validation, reconciliation and issue tracking in our Bordereaux Management System.
- Monitor bordereaux receipt and retrieval, ensuring completeness and timeliness with escalation of gaps where required.
- Perform bordereaux validation against agreed standards, business rules and Lloyd’s reporting requirements.
- Manage data queries and inbox activities, including triage, investigation and resolution with third parties and internal stakeholders.
- Support third-party provider oversight by ensuring adherence to operational processes, data standards and service expectations.
- Assist in data quality monitoring and control activities, identifying issues, trends and areas for improvement.
- Contribute to operational MI and reporting, supporting visibility of delegated data performance and service delivery.
- Support process standardisation and continuous improvement, helping to reduce manual intervention and enhance efficiency.
Requirements
- Experience working with delegated data, bordereaux, or operational data processing within the London Market or similar environment
- Good understanding of the delegated data lifecycle, including ingestion, validation and reconciliation
- Familiarity with Lloyd’s Coverholder Reporting Standards and delegated authority structures
- Strong data handling capability with excellent attention to detail
- Proficiency in Excel (pivot tables, lookups, data analysis)
- Experience with bordereaux management systems (e.g. VIPR Intrali ) advantageous
- Ability to manage high-volume operational data processes in a structured and controlled manner
- Strong organisational skills with the ability to prioritise BAU processing and query resolution
- Effective communication skills, with the ability to work across internal teams and third parties
- Proactive approach to identifying issues and supporting process improvements
Benefits
- AEGIS Values Fairness and respect
- Open and inclusive
- Ambitious
- Striving to be better
- Investing in people’s potential