Key skills
Stakeholder Management
About this role
Role Overview
- Manage own claims portfolio including more complex claims
- Proactively contribute to the overall achievement of claims turnaround times and SLAs
- Ensure that the quality, including presentation, accuracy and detail of claims assessments meets or exceeds the business unit minimum performance standards
- Maintain a close and productive working relationship with the Claims Development team
- Participate in initiatives to achieve claims strategy and a high-performance culture
- Actively participate in any other tasks or projects assigned by Management
Requirements
- Previous claims assessing experience in a Life, Workers Compensation and/or Health Insurance
- Maintaining quality stakeholder management/relationships
- Customer First Approach
Benefits
- Career progression offered through internal pathway program
- On the job training and induction program
- Free membership to AIA Vitality health and wellbeing program
- Four additional recharge days per year in addition to annual leave
- Competitive salary + Bonus potential + Staff discounts
- Hybrid work – WFH 2 days per week
- Discounted parking available + public transport + amenities close by