Review and interpret ServiceNow (SNOW) stories to perform quality assurance testing on SpecPro data ahead of weekly releases
Verify data accuracy, including effective dates, configurations, and version control prior to deployment
Validate rule logic and hierarchical data flows to ensure a seamless and positive dealer spec’ing experience
Complete SpecPro and foundational PDM (Product Data Management) training to build knowledge of rule structures, syntax, and testing best practices
Collaborate with cross-functional teams, including New Truck Pricing, CAE, and our Sales and Marketing teams
Prepare and distribute weekly Dealer Notification Letters outlining updates included in each SpecPro release

BS/BA and prefer 0-2 years of relevant experience OR 4 years of relevant experience in lieu of degree
Proven customer service experience focused on delivering responsive, high-quality support
Strong analytical and problem-solving skills
Effective communication skills
Organized
Interest in DTNA truck products and a willingness to learn
Familiarity with Configure, Price, Quote (CPQ) tools or similar systems
Basic understanding of Boolean logic or rule-based systems
Ability to thrive in a fast-paced, collaborative environment
High attention to detail with a strong focus on data accuracy and quality

Technical Marketing Analyst

Key skills