Own the end‑to‑end delivery of client reporting and fee billing outputs, ensuring accuracy, completeness, and adherence to agreed timelines.
Generate, review, and validate valuation, investment, performance, and fee reports in line with client agreements and internal standards.
Ensure all deliverables meet agreed Service Level Documents (SLDs), SLAs, and KPIs.
Act as an Accounting / Reporting / Fee Billing SME contact for the home location, supporting resolution of complex transactions and reporting queries.
Respond promptly and professionally to queries from home location teams, clients, auditors, custodians, and third parties.
Ensure issues, risks, and delays are escalated appropriately and in a timely manner, with clear status updates and proposed actions.
Maintain high standards of data integrity, accuracy, and timeliness, ensuring outputs are compliant with internal controls and audit expectations.
Execute processes in line with approved procedures and control frameworks, supporting audit and regulatory reviews.
Ensure sustained performance against accuracy and timeliness metrics as per agreed SLDs.
Identify recurring issues, manual dependencies, or inefficiencies in reporting and billing processes and raise improvement opportunities.
Assist with testing activities for ongoing initiatives, enhancements, or change projects as requested.
Contribute to continuous improvement of service delivery and operational resilience.
Work collaboratively within the Client Administration and Reporting team, demonstrating a strong willingness to support peers during peak periods or coverage needs.
Build and maintain effective working relationships across Operations, Custody, Technology, and other internal teams.
Requirements
2–3 years of experience in Financial Services, preferably within Investment Management, Asset Management, or Investment Banking Operations
Strong working knowledge of financial instruments, capital markets, trade lifecycle concepts, valuations, and client reporting processes
Bachelor’s degree in finance, Economics, Business, or a related discipline (or equivalent relevant work experience)
Strong working knowledge of Microsoft Excel and reporting tools
Benefits
Flexible and collaborative work culture
Opportunities for professional development
Reasonable accommodations for individuals with disabilities