Collaborate with global cross functional teams to build expertise in generator and electrical system technology
Support root cause investigations for issues with significant fleet impact, from initial investigation through the CAPA phase
Respond to internal and external customer requests for technical issue resolution, using technical product knowledge and analytical skills as well as subject matter experts (SME)
Escalate fleet issues as required, acting as the liaison between the site team and design engineering to drive specific technical resolution and help identify and drive corrective actions
Establish and maintain active collaboration with cross functional teams such as manufacturing, sourcing, service operations, quality, and design engineering
Communicate progress across all levels of the organization, including plant operators and executive leaders
Support cross-functional teams at conferences, user groups, and customer meetings
Support authoring of knowledge articles and customer communications, including TILs, PSSBs, PSIBs, and safety communications
Support preparation of technical presentations for GE Vernova leaders and customers
Requirements
Bachelor of Science in Engineering or a related field
Minimum of 2 years of experience in generator engineering or related technology
Must be willing to travel 5 to 10% domestically and internationally on short notice
Must be willing to work off-hours and weekends to support emergency issue resolution based on business needs
Engineering degree, preferably in electrical, mechanical, materials, or systems engineering
Experience working with field data and information
Six Sigma/Lean training experience
Ability to coordinate several projects simultaneously
Effective problem identification and problem-solving skills
Prior experience in a customer-facing role; strong commercial mindset
Ability to work well with cross-functional teams and communicate requests and requirements clearly
Demonstrated analytical and problem-solving skills
Demonstrated project management skills
Benefits
medical, dental, vision, and prescription drug coverage
access to Health Coach from GE Vernova, a 24/7 nurse-based resource
access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
GE Vernova Retirement Savings Plan
tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
access to Fidelity resources and financial planning consultants