Key skills
CRMCommunicationAccount ManagementSales
About this role
Role Overview
- Responsible for building, developing, and maintaining strategic customer relationships
- Identifying growth opportunities within existing accounts (upselling & cross-selling)
- Owning and managing the full sales cycle – from needs assessment to deal closure
- Collaborating closely with internal stakeholders to develop tailored customer solutions
- Ensuring efficient, transparent, and customer-centric communication throughout the entire customer journey
- Proactively identifying risks and managing challenges within customer relationships
- Maintaining and leveraging CRM systems to manage pipeline, forecast, and customer activities
- Contributing to the continuous optimization of sales processes and customer experience
Requirements
- 2
- 5 years of experience in Key Account Management, B2B sales or similar role
- Strong CRM expertise (HubSpot preferred)
- High ownership, high independence and structured working style
- Fluent in German and English
- Proven track record in acquiring new clients and managing the full sales cycle from prospecting to deal closure.
- Exceptional communication skills with the ability to engage professionally across written, verbal, and digital channels.
- Confident, professional demeanor and the ability to build trust with stakeholders at various levels.
- Proficient in using CRM systems (e.g., HubSpot) for pipeline and customer management.
Benefits
- Approachable leaders and transparent communication
- every voice counts at Lingoda!
- Company events and colleagues who are always happy to socialise + budgets towards team building events!
- An inclusive environment with great team spirit and passion for languages
- A well-structured and exciting onboarding process to set you up for success!
- The possibility to work remotely from your home or in the office located in the heart of Berlin
- Learning & development opportunities
- Free access to our language classes
- Mental Health programs
- Corporate benefits & pension funds
- 30 vacation days per year
- Free snacks & drinks at the office
- The modern hardware necessary for your work (n/a for freelancers)
- Flexible working hours