VP, Platform Services

Role Overview

• Define, build, and operate enterprise-scale shared platforms that enable speed, consistency, and quality across the organization
• Lead a unified platform strategy spanning digital capabilities, integration services, engineering excellence, enterprise workflow systems, and AI-enabled platforms
• Ensure platform reliability, scalability, and developer productivity while enabling business transformation
• Oversee a complex ecosystem of approximately 120 platforms, tools, and applications supporting enterprise-wide capabilities
• Partner closely with business and technology leaders to deliver reusable, secure, and highly available platform services
• Deliver technology solutions to meet Unum's business needs and goals
• Provide direction, guidance, and strategic insights to senior leadership teams to maximize growth, profitability, and stability
• Contribute to the development and implementation of the organization's three to five-year road map
• Effectively partner, negotiate, and influence business and IT senior leadership for successful enterprise solutions delivery
• Manage overall direction of the company's technology through strategic planning and evaluation.
• Evaluate technology trends and developments for business opportunities and risks, and introduce strategies to capitalize on these opportunities and to mitigate risks.
• Lead IT governance activities for transparency in all IT initiatives.

Requirements

• 15+ years of technology leadership including Shared Platform, infrastructure and software engineering
• Bachelor’s degree required; Master’s degree preferred
• Experience leading large-scale platform ecosystems
• Expertise in Cloud, DevOps, APIs, and enterprise platforms such as ServiceNow, Pega, OpenText, MuleSoft, and GitHub
• Expertise in GenAI assisted software development pipeline
• Proven change leadership and transformation experience
• Significant experience in leading the strategic and operational direction of an IT organization
• Strong communication and influencing skills; able to communicate with all levels of organizational leadership and deliver impactful presentations
• Demonstrated ability to lead and manage a mixture of highly specialized technical and operational resources across a range of locations
• Experience leading teams who deliver integrated solutions to meet customer needs
• Budget and financial management; ability to maximize resources and manage capacity
• Change agent; advocate for ever needing change across the organization and able to create followership
• Able to elevate the performance of empowered teams
• Ability to act with an owner-mindset, responsible for all aspects of the business’ success including customer satisfaction, financial returns, and continued growth
• Budgeting and financial management; ability to maximize resources and manage capacity
• Demonstrated track record for attracting and developing strong leadership talent
• Proven ability to look strategically and creatively at complex problems and systems and identify practical solutions to solve those challenges
• Ability to motivate and hold people accountable for delivering results.

Tech Stack

• Cloud
• ServiceNow

Benefits

• Healthcare benefits (health, vision, dental)
• Insurance benefits (short & long-term disability)
• Performance-based incentive plans
• Paid time off
• 401(k) retirement plan with an employer match up to 5%