Oversee the back end operations for all brand partners onboarding via the Pattern store or their own brand handle on TikTok Shop.
Manage day-to-day operations of TikTok Shop including but not limited to inventory management, order processing, and listing creation.
Collaborate with key internal cross functional partners across multiple teams to align on assortment, pricing, shipping, etc.
Build relationships with external stakeholders across TikTok and Pattern brand partners to ensure all Shops are on-boarded successfully and as seamlessly as possible.
Be data obsessed
monitor overall shop health, listing violations, and product launches via the TikTok Seller Center to ensure the Pattern store remains in good standing.
Uphold company and marketplace policies related to terms of service, compliance, and privacy, including monitoring overall account health & listing violations.
Monitor and analyze GMV to track performance, identify trends, and provide data-driven decisions to drive strategy in partnership with multiple stakeholders (content, sales, product, etc)
Support the implementation of new features, tools, and technologies to enhance the functionality and user experience of TikTok Shop.

Bachelor’s degree in Business Administration, Marketing, or related field.
2-3 years of experience working in e-commerce; brand, agency, or marketplace experience preferred.
A strong analytical approach to business, with experience making high quality decisions in a rapidly evolving environment
Clear and effective communication skills, with the ability to speak to a broad range of key internal and external stakeholders (mid
high level executives)
A data driven mindset with a results oriented approach to driving a business
Familiarity with TikTok Shop is strongly preferred, but not required
Skills
Excel/Google Sheets, Presentations, Tableau/BI

Unlimited PTO
Paid Holidays
Onsite Fitness Center
Company Paid Life Insurance
Casual Dress Code
Competitive Pay
Health, Vision, and Dental Insurance
401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.

Marketplace Operations Specialist

Key skills