Provides leadership, direction, and accountability for our Retail Stores Team in a designated region
Manages multiple priorities, supervision of a team of Store Managers, retail projects, and execution of initiatives to enhance performance
Drives top-line sales with a strong focus on profitability
Provides sound leadership and coaching for all direct reports
Works closely with the Retail District Managers, Store Operations, and all Head Office partners
Ensures and supports the growth and development of the region’s retail team
Responsible for the achievement of aggressive operations goals and targets focused on high levels of customer satisfaction and overall store-level performance
Communicates, understands, and believes in the company's goals and mission statement
Coaches all employees to work towards a common company objective
Oversees Store Managers to ensure daily and weekly staff schedules align with revenue targets
Reviews monthly sales objectives and develops strategies to achieve targets
Identifies operational and merchandising deficiencies in all stores and provides solutions and guidance
Leads training initiatives to achieve organizational goals and objectives.
Requirements
3-5 years Multi-Unit store management experience in the retail industry, cannabis retail industry preferred
Must have SellSafe and Selling It Right certification to work in Alberta and BC
A valid First Aid certification is considered an asset
To perform the job successfully, an individual should have knowledge of word processing software, spreadsheet software, e-mail software, and the use of the Internet
You must be well-spoken and possess the ability to speak clearly and confidently in all business settings
The ability to conduct and preside over meetings
Excellent Business Math skills
The ability to read, understand and calculate math calculations such as discounts, interest rates, percentages, etc.
Ability to apply concepts of basic math and writing skills
The ability to delegate set expectations and monitor the progress of all direct reports
Motivate, inspire, provide, and accept feedback to and from employees
The prioritization skills are necessary to use time effectively and set action plans to achieve business targets
The individual takes responsibility for subordinates' activities, be available to staff, provides regular performance feedback, develops subordinates' skills, and encourages growth.