Monitor network administration and maintenance operations
Ensure stable, high-performance connectivity across complex and distributed environments
Lead the resolution of network issues when incidents arise
Develop innovative solutions for complex problems ensuring networks are future-ready
Collaborate with cyber, cloud, and systems teams to integrate Zero Trust principles
Streamline network configurations and strengthen resilience across systems
Help evolve, adapt, and accelerate toward modernization goals supporting warfighters and national-level readiness

5+ years of experience in IT operations or administering enterprise network environments
Experience performing second-level troubleshooting for system, application, or network issues
Experience using enterprise monitoring and incident management platforms, such as ServiceNow, JIRA, or EMS
Experience escalating and coordinating with Tier 3 teams for complex problem resolution
Ability to analyze logs, correlate events, and validate system-level issues
Ability to work rotating round-the-clock shifts, including nights, weekends, and holidays
TS/SCI clearance
HS diploma or GED
Ability to obtain a Security+ CE, SSCP, CCNA-Security, or GSEC Certification within 6 months of start date

Network Operations Specialist

Key skills