Systems Engineer – VeloCloud SD-WAN/SD-Branch

Role Overview

• Serve as the dedicated technical SE for an assigned set of MSP/SP accounts, building deep and lasting relationships across technical, operational, and executive stakeholders within each partner organization.
• Help MSP/SP partners create, package, and take to market differentiated SD-WAN and SD-Branch managed services built on VeloCloud and the broader Arista portfolio.
• Develop and deliver tailored enablement programs across all MSP/SP teams—GTM (sales and marketing), operations, NOC/support, and product management—equipping each with the knowledge to position, sell, deliver, and support Arista-powered services.
• Ensure seamless integration of VeloCloud SD-Branch into MSP/SP operational frameworks, including OSS/BSS systems, service assurance platforms, and delivery workflows.
• Partner alongside MSP/SP sales teams in customer-facing opportunities—delivering technical presentations, solution demonstrations, and workshops to MSP customers and prospects to accelerate deal velocity and expand revenue.
• Lead solution design, RFx technical responses, and Proof of Concepts (PoCs), ensuring proposed architectures align with partner technical requirements and their downstream customers’ business objectives.
• Collaborate with MSP/SP partners to co-develop managed services that leverage the broader Arista portfolio—including campus switching, wireless, and security—creating additional revenue streams beyond SD-WAN.
• Serve as the voice of the MSP/SP channel into Arista Product Management and Engineering, providing structured feedback on features and enhancements required for managed service and multi-tenant use cases.
• Represent Arista at industry events, MSP-focused forums, partner-led customer events, and conferences.

Requirements

• BS/CS/CE degree or equivalent technical experience
• 5+ years of experience in WAN, networking, or cloud services, with at least part of that time focused on Service Provider or Managed Service Provider environments.
• Understanding of routing protocols (BGP, OSPF), WAN technologies, and SD-WAN.
• Experience supporting pre-sales activities, including technical presentations, solution design, and PoCs.
• Ability to establish long-lasting relationships and credibility with diverse stakeholders across MSP/SP organizations (from technical operations to product management and sales).
• Excellent communication, listening, and presentation skills.
• Prior experience working with or supporting MSP/SP organizations, with an understanding of their structure and operational processes is a plus.
• Knowledge of Linux, hypervisors, cloud computing, and operational tools for logs, metrics, events, and alerting.
• Familiarity with automation frameworks and scripting (REST APIs, Python, Ansible) is a plus
• Understanding of Service Provider routing environments, including MPLS VPN and Segment Routing (SR).
• Experience co-developing or enabling managed service offerings is a strong plus.
• Network Industry Certification is a plus

Tech Stack

• Ansible
• Cloud
• Linux
• Python
• Switching

Benefits

• medical, dental, vision, wellbeing, tax savings and income protection