Guide and support Application Support Analysts in the execution of security assignments and user provisioning activities.
Establish and maintain ownership of security classes and ensure access is granted only to authorized users based on business need.
Coordinate user-to-security template mappings and role assignments.
Develop and maintain procedures for onboarding new employees, modifying access for role changes, and deprovisioning terminated users.
Create standardized processes for login authorization, password issuance, and security onboarding.
Develop approval workflows and governance processes for creating or modifying security roles.
Collaborate with technical and application teams to understand security infrastructure and role-based access templates.
Develop familiarity with operational and clinical workflows to align security templates with job responsibilities.
Map provider-related data elements to provider records based on provider classifications.
Process inbound and outbound files related to employee and provider databases, including EMP and SER records.
Generate and review daily, weekly, and monthly security audit reports.
Provide Level 2 support for enterprise application and data security incidents and requests.
Assist leadership with additional security initiatives and special projects as assigned.
Accurately process large volumes of provider and user data while meeting established service-level expectations.
Gather, analyze, document, and validate business and system requirements.
Translate business needs into functional specifications and detailed test plans.
Serve as the liaison between business stakeholders, development teams, and third-party vendors.
Analyze and document current and future-state business processes and workflows.
Support issue identification, tracking, reporting, and timely resolution.
Assist with project planning, scheduling, resource coordination, and change management activities.
Produce regular status reports detailing milestones, risks, dependencies, and project progress.
Facilitate meetings, workshops, and stakeholder communications to support successful project delivery.
Requirements
Bachelor’s degree in Computer Science, Information Systems, Business Administration, Applied Mathematics, or a related field, or an equivalent combination of education and experience.
Minimum of five (5) years of progressively responsible experience in business systems analysis, information technology, computer systems, or application support.
Experience with security administration, role-based access control, user provisioning, or identity and access management processes.
Strong understanding of business process analysis, functional requirements gathering, and systems documentation.
Experience creating reports, conducting audits, and managing high-volume data accurately.
Working knowledge of databases, system design concepts, and enterprise applications.
Excellent analytical, organizational, communication, and problem-solving skills.
Ability to manage multiple priorities and work effectively in a remote team environment.
Benefits
Competitive salary and benefits package.
Opportunity to work in a collaborative and innovative environment.
Professional development opportunities to advance your career.
Flexible work arrangements to promote work-life balance.