Keep pace with product development teams, using style guidance to produce industry-leading user guides, how-tos, and programming content that flows logically and tells a cohesive story.
Collaborate closely with product engineering, product management, integration teams, and other internal stakeholders to create user-centric technical documentation for business audiences.

Bachelor’s degree or higher (ideally in English, technical communications, computer science, or a similar field)
3+ years of experience as a technical writer for business or developer audiences at an Agile software company
Proven experience writing detailed, accessible, and user-focused documentation in a fast-paced environment
Exceptional ability to grasp and communicate interrelationships between topics, presenting information hierarchically in a logical, meaningful, and consistent manner
A business-friendly, user-focused perspective backed by experience and technical accuracy
Proficiency in Markdown or another markup language, like HTML, and Swagger
Knowledge of one or more programming languages (Java, Go, Python, TypeScript) and OpenAPI
Ability to handle and prioritize multiple focus areas and tasks while maintaining a high-velocity and high-quality output
Commitment to adhering to documented standards and styles
Enthusiasm for cross-functional collaboration with people at all levels of an organization
Ability to work in US time zones (ideally Central Standard Time)
A strong writing portfolio demonstrating some or all of these skills

Senior Technical Writer – General Business Audience

Key skills