Backoffice, Customer Support

Role Overview

• Processing customer emails via a ticketing system
• Maintenance and follow-up of existing customers
• Telephone support
• Management of customer records

Requirements

• Native German speaker
• Basic PC skills
• Fully equipped home office (desk, chair, internet, laptop or PC, noise-cancelling headset)
• Motivation and a strong work ethic
• Reliable high-speed internet connection

Benefits

• Attractive monthly salary (€1,200.00)
• 100% remote (home office)
• Working hours between 08:00
• 17:00 (German time)
• Maximum 40 hours per week, Mon-Fri (weekends off)
• 20 vacation days + all German public holidays off
• Regular coaching/training in various areas