Lead the end-to-end lifecycle of research vendors, including onboarding, contracting, renewals, offboarding, and ongoing relationship management.
Serve as the primary liaison between internal stakeholders and external research vendors, coordinating across Legal, Privacy, Procurement, Cybersecurity, Finance, and other partner groups.
Monitor vendor performance through scorecards, KPIs, service-level metrics, and compliance tracking.
Manage vendor budgets, forecasts, purchase orders, invoices, accruals, and financial tracking processes across research initiatives and vendor engagements.
Partner with Vendor Management teams to ensure vendors meet corporate security, privacy, legal, and compliance requirements.

3+ years relevant experience in operations, vendor management, procurement operations, research operations, compliance, project management, or financial operations
Experience supporting vendor onboarding, contract administration, supplier management, compliance reviews, governance activities, and audit readiness processes
Experience supporting budget management, including financial tracking, forecasting, invoice reconciliation, spend management, and operational reporting
Strong analytical, problem-solving, organizational, and project management skills
Strong proficiency with Microsoft Office Suite, including Excel and PowerPoint.
Experience utilizing Smartsheet, Monday.com, or similar workflow and operational management platforms to support vendor management, budget tracking, compliance oversight, reporting, and process execution.

Research Operations Project Manager

Key skills