Lead Recruiter

Role Overview

• Develop and implement recruitment strategies to attract high-quality candidates across a range of roles and departments.
• Manage the full recruitment lifecycle, including job advertising, candidate sourcing, screening, interviewing, and onboarding.
• Build and maintain strong talent pipelines to support current and future hiring needs.
• Partner with hiring managers to understand workforce requirements and provide recruitment advice and market insights.
• Oversee recruitment campaigns, ensuring a positive candidate experience throughout the hiring process.
• Monitor recruitment metrics and prepare reports on hiring performance, time-to-fill, and candidate quality.
• Manage relationships with external recruitment agencies, job boards, and other talent acquisition partners.
• Ensure all recruitment activities comply with employment legislation, company policies, and best-practice hiring standards.

Requirements

• Proven experience in recruitment, talent acquisition, or human resources, with experience managing end-to-end hiring processes.
• Strong knowledge of recruitment strategies, sourcing techniques, and candidate assessment methods.
• Excellent communication and interpersonal skills, with the ability to build relationships with candidates and stakeholders at all levels.
• Experience using applicant tracking systems (ATS), recruitment software, and online sourcing platforms.
• Strong organizational and project management skills with the ability to manage multiple vacancies simultaneously.
• Ability to analyze recruitment data and use insights to improve hiring outcomes and recruitment efficiency.
• Sound understanding of employment legislation, hiring compliance requirements, and recruitment best practices.
• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent industry experience.

Benefits

• Competitive salary
• Opportunity to shape the HR function of a rapidly growing BPO.
• Work closely with a team of industry leaders who have successfully scaled BPOs in the past.
• Career growth and development opportunities.