Take ownership of the framework for continuous improvement of CDD methodology: onboarding & regular review.
Monitor account closures for integrity reasons and create controls in CDD to address the gaps in CDD methodology.
Work closely with the Machine Learning engineers on monitoring and continuous improvement of the accuracy of Customer Risk Assessment models.
Research new vendors and methods of conducting CDD and verification of customer identity.
Work closely with the Product Managers on the implementation of improvements to the CDD process.
Draft guidance documents and provide regular training to 1LOD CDD team in relation to various risk elements of CDD.
Participate in Enterprise Wide Risk Assessment cycle by providing input on CDD related risks.
Initiate and take responsibility for ad hoc project work within the department.

7–10 years of experience within a regulated financial institution, ideally in fintech or a similarly fast-paced environment
Solid 2nd Line of Defense background in Financial Crime
with hands-on expertise in CDD processes
Proven project manager: you've owned and driven initiatives end-to-end, ideally streamlining onboarding or due diligence workflows
Comfort working with data: you have an eye for metrics to monitor performance
A self-starter mindset: you take initiative, work well independently, and thrive in environments where structure is still being built
Sharp eye for detail paired with strong analytical and critical thinking skills
Previous leadership experience preferred
Business proficiency in English, additional European languages are beneficial.

Financial Crime Manager – CDD, 2nd LoD

Key skills