Serve as a trusted advisor to established customers, fostering loyalty and achieving retention targets.
Enhance customer satisfaction through proactive issue resolution and regular business reviews.
Collaborate with Enterprise Account Managers to secure early renewals and mitigate competitive threats.
Develop and execute strategic account plans focused on value expansion and profitability.
Identify and implement operational and service improvements to drive customer success.
Perform assay integrations and address laboratory technical needs.
Support new account implementations, including ordering, installation, and validation.

Bachelor’s Degree, or Associate’s degree with equivalent experience.
Minimum of 3 years of professional experience in sales or clinical laboratory operations.
Willingness to travel within the assigned territory.
Experience with a proven track record in sales, field service, or within a technical call center.
Financial Acumen – good understanding and analysis of financial data in the healthcare market.
Deep understanding of laboratory instrumentation, workflows, and regulatory requirements.

Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with a high employer contribution.
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit
an affordable and convenient path to getting a bachelor’s degree.

Senior Sales Ambassador – Core Lab

Key skills