Key skills
Remote WorkSales
About this role
Role Overview
- Provide outstanding levels of sales and service supporting customers via face-to-face interaction and calls
- Deliver customer obsessed service driving customer satisfaction and first call resolution
- Support and educate customers on using digital platforms for banking
- Demonstrate ability to listen, build trust, and improve customer outcomes
Requirements
- Experience in delivering high-quality customer experience
- Comfortable with digital customer service platforms
- Ability to navigate and troubleshoot common digital banking applications
- Understanding of digital verification and ID validation systems
- Proficiency in digital payment technologies
Benefits
- range of benefits and support resources for a healthy work-life balance
- tools enabling remote work and flexible arrangements