About this role

Manage the full lease lifecycle, from initial vehicle selection and procurement through to contract conclusion and return
Execute the vehicle "swap-over" process to ensure zero downtime for field employees
Lead the day-to-day KPI management of global leasing partners and support HR in the governance of Global Fleet Policies
Maintain and update the "Global Service Blueprint" for Fleet operations
Establish and oversee the audit rhythm between Fleet data, Payroll, and Finance for all jurisdictions
Ensure Benefit-in-Kind (BiK) taxation and local fringe benefit deductions are applied accurately across global regions
Act as the "single source of truth" for service data
Support the implementation and daily use of digital tools (e.g., Fleet Management Systems)
Provide dedicated support for GSA business operations
Act as the primary bridge between regional teams, HR, Payroll, Finance

4+ years in Process Excellence, Global Operations, Consulting, or Business Systems Design
Proven ability to manage complex global workflows and coordinate multi-stakeholder administrative tasks
A good Bachelor’s Degree in any numerate subject
Process Design, Lean, Six Sigma, or Agile certification is preferred
Fluency in English is required; professional proficiency in German is a plus to support DACH operations.

Senior Business Process Analyst

Key skills