Assistant Store Manager

Role Overview

• Act as a brand ambassador and reflect the company values; partner with the leadership team on the creation of an engaging visual experience that appeals to the FP customer
• Create selling initiatives that enhance the customer experience; encourage the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer in an authentic way
• Deliver a seamless, omni-channel shopping and event experience through understanding and utilization of MPOS, POS, and customer service applications
• Guide the team to prioritize customer service and styling recommendations to drive metrics and achieve store goals; provide employees with timely and specific feedback to create a culture of action and accountability
• Participate as the manager-on-duty by driving engagement in each zone through communication, adaptability, and fostering a collaborative selling environment; exhibit strong decision-making and multi-tasking capabilities
• Support the Store Manager in recruiting, hiring, and retaining top talent to build bench for the store; facilitate thoughtful onboarding for all new hires to drive a strong brand, customer and store connection
• Sustain daily operating standards by taking an active role in assessing sales forecasting and supporting scheduling and payroll to ensure an effective daily zone chart
• Utilize company tools to analyze business opportunities within product placement, outfitting, and stock levels
• Collaborate with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining visual and display standards; ensure omni-channel orders are processed timely and accurately
• Adhere to store’s safety standards, inventory accuracy, reduction of product loss, and uphold all company policy and procedures to support the profitability of the store
• Lead with an inclusive and people-first philosophy; engage employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
• Stay current and respond to interoffice communication while ensuring important company information reaches all levels of the team; facilitate the sharing of product knowledge, current trends, visual priorities, and brand messaging through daily meetings with the team
• Provide global insight related to the customer experience regarding product and presentation and share feedback with the Store Manager
• Embrace a culture of development by protecting time with direct reports; proactive in setting goals and delivering feedback for team's personal growth

Requirements

• Love for the FP brand
• 1+ years store leadership experience
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
• Eagerness to learn and grow within the organization

Benefits

• medical
• dental
• vision
• PTO
• generous employee discounts
• retirement savings and much more!