Responsible for end-to-end program management, including program and project planning, progress tracking, cost control, risk identification and problem-solving, to ensure projects are delivered on time and with qualified quality.
Develop a strong consultative relationship with customers.
Promote the combined offerings of Standex Engraving (Chemical, Laser, Tool Finishing, etc.).
Provide customers with technical support and solutions (tooling, molded parts, etc.).
Manage the details of upcoming jobs to ensure that tools are ready to move through the texturing process when they arrive at facility.
Accurate and timely dissemination of information.
Perform intermediate to advanced part mark-ups texture line-ups.
Attend customer meetings.
Communicate with customers on requirements, coordinate with internal departments including production, engineering and quality, allocate resources effectively, and promote cross-departmental communication and collaboration.
Manage program documentation, organize meetings, prepare progress reports.
Control key program milestones, and standardize program management processes.
Requirements
University degree (4 yr) or above.
Relevant working experience in project or program management; experience in mold industry projects is preferred; familiar with project team collaboration and project execution processes.
Proactive and results-driven with strong execution; cheerful personality, eager to learn new knowledge with good adaptability.
Excellent communication and coordination skills with a strong sense of responsibility.
Basic Chinese communication preferred.
Detail oriented.
Good communication of technical details is essential, both verbally and written.
Self-starter with ability to work under minimal supervision.
Ability to effectively interface with an array of customer personalities, in various situations.
Strong collaboration skills to work cross functionally.
Accurate transcription of information – proficient data entry skills.
Proficiency with Microsoft office suite.
Experience with SAP (or another ERP system) desired.
Problem solving and technical aptitude essential.
Tech Stack
ERP
Benefits
Flexible working hours.
Ability to travel as needed: approximately 30%
40% domestic, and 3-4 internationally trips annually.