Lead the end‑to‑end After Sales Supply Chain operations for LATAM, covering Colombia, Brazil, Peru, Ecuador, Chile, and Argentina.
Coordinate demand and supply planning for the region, ensuring optimal balance between service level KPIs (fill rate, backorders, lead time) and inventory performance (days on hand, obsolescence, slow movers).
Integrate the regional demand plan by partnering with Commercial, Marketing, Finance, Forecasting, and Planning teams.
Monitor critical supply situations and execute recovery actions to secure parts availability and customer service.
Oversee warehouse and logistics operations across all regional distribution centers, ensuring compliance with safety, quality, internal controls, SOPs, and audit requirements.
Manage logistics performance, including inbound/outbound transportation, warehousing, handling, demurrage, and cost optimization.
Lead multifunctional and multicultural teams across multiple countries, setting goals, KPIs, and development plans.
Report on operational performance and develop continuous improvement initiatives (Lean/OPEX) to increase productivity and reduce waste.
Interact regularly with local After Sales, Commercial, Finance, Purchasing (GPSC), IT, Quality, and external logistics providers.
Ensure compliance with local regulations, customs processes, and trade requirements across all countries in scope.
Travel frequently across the LATAM region to oversee operations, support projects, and engage with local stakeholders.

Bachelor’s degree in Business Administration, Engineering, Logistics, Supply Chain, or related fields.
Solid experience in Supply Chain, After Sales, Logistics, or Warehousing—ideally in automotive or similar industries.
Proven leadership experience managing teams in regional or multinational environments.
Strong knowledge in demand and supply planning, inventory management, warehouse operations, and logistics.
Advanced analytical skills with high proficiency in Excel; experience with WMS, ERP, TMS, and planning systems.
Ability to analyze KPIs, identify root causes, and translate insights into concrete actions.
Strong communication and influencing skills in multicultural contexts.
High resilience and ability to manage multiple priorities in dynamic and disruption‑prone environments.
Advanced/fluent Spanish
Intermediate/advanced English

Supply Chain & After Sales Supervisor

Key skills