Key skills
Critical Thinking
About this role
Role Overview
- Oversee and verify monthly billing
- Perform comprehensive follow-up on client accounts and files
- Manage customer complaints
- Collaborate with the collections agent
- Contribute to the improvement and automation of our billing process
Requirements
- Previous significant experience in a similar role
- Experience with financial matters
- Basic Excel skills
- Attention to detail
- Commitment and proactivity
- Critical thinking and autonomy
- Excellent interpersonal skills
- Ability to prioritize tasks
- Fluent in English and French (written and spoken)
Benefits
- Inclusive and supportive work environment
- Possibility to work remotely
- Opportunity to participate in process improvement and automation