CloudITSMOracleServiceNowTableauBIPower BISaaSAtlassianJiraStakeholder ManagementNegotiationRemote Work
About this role
Role Overview
Build the SAM capability (first 6–12 months)
Evaluate the SAM platform market and lead selection of a license management solution that fits team.blue ’s hybrid estate (on-prem, SaaS, cloud)
Implement the chosen platform end-to-end, including integration with Jira Service Management (our current ITSM and asset platform), finance systems and procurement workflows
Leverage existing data sources — including our ongoing Lakeside SysTrack POC for endpoint software usage telemetry — to accelerate the inventory baseline
Establish the operating model: processes, governance, RACI, and reporting cadence
Optimise license cost and compliance (ongoing)
Identify and execute cost-saving opportunities — true-downs, unused entitlements, overlapping tools, right-sizing — with measurable savings reported to the COO and CFO
Manage compliance posture for major vendors (Microsoft, Adobe, Atlassian, Autodesk and others) and lead audit defence
Own the renewal calendar and partner with Procurement on negotiation strategy, true-ups and contract terms
Drive centralisation of currently fragmented agreements (e.g. Adobe) into group-level contracts
Work hand-in-hand with Procurement on vendor strategy and Finance on cost allocation, chargeback and forecasting
Advise Enterprise Apps, EUS, EUC and Core IT teams on license-efficient architecture and tooling decisions
Support Post-Merger Integration (PMI) — rationalising overlapping software estates from acquired entities
Engage stakeholders across technical and non-technical functions, translating licensing and entitlement implications clearly, and actively listening to requirements to ensure tooling and license decisions reflect real customer needs
Build dashboards and KPIs: cost per user, license utilisation, savings realised, compliance risk
Define and enforce SaaS approval policy together with IT and Security to control shadow IT
Own software asset and license management processes end to end, ensuring adoption and adherence across teams while aligning with team.blue security policies and governance standards
Requirements
4+ years of experience in software asset management, license management or IT procurement with a strong SAM component
Hands-on experience with at least one SAM platform (Flexera, Snow, ServiceNow SAM Pro, USU, or similar)
Experience across the full software estate: on-prem, SaaS and hybrid licensing models (per-user, per-core, consumption-based)
Track record of managing compliance and audits with major vendors (Microsoft, Adobe, Atlassian, Oracle, etc.)
Strong analytical skills — comfortable in Excel, Power BI/Tableau, translating data into actionable savings
Excellent stakeholder management — equally effective with a Finance Controller, a CISO and an engineering lead