Software Asset & License Manager

Role Overview

• Build the SAM capability (first 6–12 months)
• Evaluate the SAM platform market and lead selection of a license management solution that fits team.blue ’s hybrid estate (on-prem, SaaS, cloud)
• Implement the chosen platform end-to-end, including integration with Jira Service Management (our current ITSM and asset platform), finance systems and procurement workflows
• Leverage existing data sources — including our ongoing Lakeside SysTrack POC for endpoint software usage telemetry — to accelerate the inventory baseline
• Establish the operating model: processes, governance, RACI, and reporting cadence
• Optimise license cost and compliance (ongoing)
• Identify and execute cost-saving opportunities — true-downs, unused entitlements, overlapping tools, right-sizing — with measurable savings reported to the COO and CFO
• Manage compliance posture for major vendors (Microsoft, Adobe, Atlassian, Autodesk and others) and lead audit defence
• Own the renewal calendar and partner with Procurement on negotiation strategy, true-ups and contract terms
• Drive centralisation of currently fragmented agreements (e.g. Adobe) into group-level contracts
• Work hand-in-hand with Procurement on vendor strategy and Finance on cost allocation, chargeback and forecasting
• Advise Enterprise Apps, EUS, EUC and Core IT teams on license-efficient architecture and tooling decisions
• Support Post-Merger Integration (PMI) — rationalising overlapping software estates from acquired entities
• Engage stakeholders across technical and non-technical functions, translating licensing and entitlement implications clearly, and actively listening to requirements to ensure tooling and license decisions reflect real customer needs
• Build dashboards and KPIs: cost per user, license utilisation, savings realised, compliance risk
• Define and enforce SaaS approval policy together with IT and Security to control shadow IT
• Own software asset and license management processes end to end, ensuring adoption and adherence across teams while aligning with team.blue security policies and governance standards

Requirements

• 4+ years of experience in software asset management, license management or IT procurement with a strong SAM component
• Hands-on experience with at least one SAM platform (Flexera, Snow, ServiceNow SAM Pro, USU, or similar)
• Experience across the full software estate: on-prem, SaaS and hybrid licensing models (per-user, per-core, consumption-based)
• Track record of managing compliance and audits with major vendors (Microsoft, Adobe, Atlassian, Oracle, etc.)
• Strong analytical skills — comfortable in Excel, Power BI/Tableau, translating data into actionable savings
• Excellent stakeholder management — equally effective with a Finance Controller, a CISO and an engineering lead
• Fluent English

Tech Stack

• Cloud
• ITSM
• Oracle
• ServiceNow
• Tableau

Benefits

• Fully remote work
• Work from anywhere in Europe
• Part of a 24-person Group IT team