Administer Microsoft 365, Entra ID, Governance and Azure environment
Manage identity lifecycle and security controls
Automate routine administration using PowerShell and PowerAutomate.
Administer and integrate core SaaS applications across the business.
Lead escalated technical issues and drive root-cause resolution
Provide end-user support for office applications, hardware, and network-related issues.
Identify improvements in the support process to enhance automations and/or introduce AI when this creates business value
Manage backups, and disaster-recovery solutions
Maintain IP PBX, printers, office switches, firewalls and access points and troubleshoot cloud and network issues (VPNs, firewalls)
Manage Azure and on-prem visualised servers
Administer Jira Software and Confluence
Build scalable workflows, automation, permission models, and integrations

Experience in a Systems & Networks Administrator or Application Administrator role within a technology-driven, SaaS-heavy, or high-growth environment.
Proven, hands-on expertise administering and optimizing: o Microsoft 365, Azure o Ideally, Atlassian Jira & Confluence o Networking o On-prem Infrastructure
Demonstrated problem-solving capabilities, with experience troubleshooting complex system, access, and integration issues.
Highly self-driven, organized, and comfortable managing multiple priorities in a fast-paced environment.
A continuous improvement mindset with a focus on scalability, process efficiency, and operational excellence.

IT Systems Administrator

Key skills