About this role

Guide enterprise applications through adoption of the OpenFGA service, ensuring successful integration and data migration.
Serve as primary contact for application teams onboarding to the service
Assess application authorization requirements and map to OpenFGA models
Assist teams with data model design and relationship definitions
Coordinate data migration from legacy authorization systems
Create and maintain onboarding documentation, runbooks, and FAQs
Conduct training sessions and workshops for application teams
Track onboarding progress and identify blockers
Gather feedback to improve onboarding process and documentation
Escalate technical issues to engineering team

High School Diploma or equivalent(GED) required.
7+ years
Experience providing application support or delivering technical consulting services
Strong grasp of authorization and permissions concepts
Ability to translate business needs into well‑designed technical solutions
Excellent communication skills with a focus on clear, thorough documentation
Working knowledge of SQL and data querying
Customer‑oriented mindset with a focus on service quality.

Onboarding Support Analyst – OpenFGA

Key skills