Property Field Claims Adjuster

Role Overview

• Handle homeowner property field claims in Baltimore, MD
• Investigate origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, and other adjusters
• Identify complex issues and seek assistance as needed
• Handle claims on a good faith basis
• Conduct on-site inspections when needed, evaluate damages, and handle claim negotiations
• Respond to customer inquiries, make appropriate decisions, and close files as needed
• Interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and apply to all parties for assigned losses

Requirements

• Demonstrated experience providing customer-driven solutions, support, or service
• Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience
• Demonstrated experience handling moderately complex claims, or other equivalent experience
• Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge
• Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge
• Valid driver's license required plus an acceptable driving record
• Obtain state specific property casualty claims licensing as required

Benefits

• Comprehensive medical, dental, vision and wellbeing benefits
• Competitive 401(k) contribution
• Pension plan
• Annual incentive
• 9 paid holidays
• Paid time off (23 days accrued annually for full-time employees)
• Student loan repayment program
• Paid-family leave