Turn research into design.** **Run interviews, build personas, map customer journeys and service blueprints, and let real insight, not vibes, drive every decision. (Okay, a few good vibes too.)
Design it, then actually build it.** **Go from wireframes and prototypes in Figma to production-ready front-end code in React (HTML/CSS/JavaScript), closing the gap between “designed” and “shipped”
supporting CMS as it merges systems into one AI-driven platform.
Make complex data make sense.** **Craft interactive dashboards, knowledge-graph explorers, and visualizations that help people find answers, not just stare at data.
Live and breathe accessibility.** **Build every interface to Section 508 and WCAG 2.0 (A & AA) so it works beautifully for every single user. No exceptions, no afterthoughts.
Wave the USWDS flag.** **Champion the U.S. Web Design System and federal design standards to create interfaces that are consistent, intuitive, and unmistakably polished.
Test your ideas (and your egos).** **Run usability sessions, gather feedback, and iterate with a learn, build, measure mindset rooted in the USDS and 18F playbooks.
Sweat the information architecture.** **Organize content, navigation, and layout so users glide through their tasks instead of rage-clicking toward the exit.
Measure what matters.** **Instrument experiences with web analytics, watch how people actually behave, and turn those patterns into your next round of improvements.

A portfolio that shows both halves of your brain.** **The thinking (research, IA, journeys) and the craft (clean, usable, genuinely beautiful interfaces).
Real front-end engineering skill.** **You’re comfortable building responsive, accessible interfaces in React with HTML, CSS, and JavaScript, not just handing off a mockup and waving goodbye.
Fluency in modern design tooling.** **Figma is home base, and you’re happy collaborating in Mural, Dovetail, or similar.
A working command of Human-Centered Design:** **user research, usability testing, prototyping, and synthesis.
Genuine accessibility chops.** **You understand 508 and WCAG 2.0 and design with them from the first sketch, not the last sprint.
Experience with the U.S. Web Design System (USWDS) or other government/enterprise design systems.
All the empathy.** **You design for the user in front of you, not the user you wish you had.
A sense of humor and a low ego.** **You share work early, take feedback gracefully, and make the whole team better.

Medical, dental, vision insurance (fully paid for employees)
15 days of paid leave
7 days of sick leave
2 days bereavement leave
11 paid Federal holidays
Up to 40 hours for jury duty
401K with 4% employer contribution (and no vesting period)
Up to 4 weeks of paid paternity and maternity leave
Company provided laptop
$5,000 per year for professional development
$600 per year for technical supplies and equipment
$2,000 referral bonus
Life and disability insurance
HSA and FSA
Legal Shield and ID Shield Voluntary Benefits
Opportunity to work in a collaborative, motivated team focused on modernizing government services with cutting-edge technology and innovative solutions. Who says government work can't be exciting!

UX/UI Designer

Key skills