Manage assigned channel and distributor accounts, serving as a responsive and reliable point of contact for daily account needs
Support customer and partner requests, including quotes, inquiries, expedite requests, order entry, and order lifecycle follow-up
Coordinate project registrations and quote extensions with distributor partners, Regional Sales Directors, and internal teams
Provide proactive communication during time-sensitive, high-priority, or customer-impacting situations
Deliver seamless support to Regional Sales Directors by helping manage account activity, opportunity follow-up, quote positioning, and closing support
Build and strengthen relationships with key decision makers at distributor branches and partner organizations
Drive local-level engagement with distributor partners to support growth within assigned territories
Maintain visibility into pipeline activity and help advance opportunities through the sales funnel
Communicate customer activity, opportunity status, account progress, and partner needs to management and field sales teams
Engage internal stakeholders to develop and deliver effective customer solutions aligned with channel strategy
Support a consistent, accurate, and responsive sales process that reinforces strong customer and partner relationships
Perform other duties as assigned

Bachelor’s degree preferred; relevant experience will be considered in lieu of degree
3+ years of proven business-to-business sales experience within distribution, manufacturing, or a related environment; previous experience working with low voltage wire & cable products strongly preferred
Experience supporting or managing customer, distributor, channel, or partner accounts
Demonstrated success maintaining and developing customer relationships
Strong written and verbal communication skills, with the ability to communicate clearly and professionally with a wide range of internal and external stakeholders
Ability to work effectively both independently and as part of a team
Strong attention to detail, follow-through, and organizational skills
Ability to manage multiple priorities and work efficiently in a fast-paced, dynamic environment
Proficiency with CRM systems; Salesforce experience preferred
Proficiency with Microsoft Office tools, including Outlook, Excel, Teams, and related business applications
Ability to think critically, analyze issues, and use information to support decisions and problem-solving
Collaborative approach with the ability to build strong working relationships across departments
Adaptability and willingness to embrace change, learn new processes, and support evolving business needs
A customer-focused mindset and commitment to acting with integrity in all areas of work

Competitive Annual Salary ranging from $75,000 to $85,000 per year based on relevant industry experience and eligibility for annual bonus based on company and individual performance
Comprehensive Health Coverage: Multiple medical plan options (CDHP and PPO) to get you the coverage you need
Robust Financial Security: Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans
Generous Time Off: PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs
Wellness & Support Programs: Employee Assistance Program (EAP), wellness incentives, and telehealth access
Extras That Matter: Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind
An employee-centric company that values and truly appreciates our most important asset: You!

Inside Sales, Channel Account Manager – Low Voltage Wire & Cable

Key skills