Risk Business Partner

Role Overview

• Conducting risk assessments on ZNA’s strategic initiatives, operational areas, business projects, and insurance products in line with assigned priorities and the Enterprise Risk Management framework
• Executing targeted deep‑dive reviews on emerging or topical themes to identify material risks, themes, and improvement opportunities
• Acting as a key conduit for risk insights, sharing observations with the Enterprise Risk Management and Internal Controls teams to support the development of risk reports, dashboards, TRP/QRR content, and governance committee materials
• Strengthening organizational risk awareness by communicating relevant risk observations to Assurance Partners
• Supporting the First Line of Defense in the adoption and use of risk tools, systems, and methodologies
• Researching and analyzing risk‑related data from internal and external sources; identifying key trends, insights, and emerging themes; and making recommendations that enhance the effectiveness, efficiency, and maturity of the ERM framework
• Synthesizes qualitative and quantitative information to form insights, identify patterns, and recommend balanced risk response
• Builds trust-based relationships across ZNA’s First, Second, and Third Lines of Defense; engages effectively with Underwriting, Claims, Actuarial, Finance, Internal Controls, Audit, Legal, Compliance, and senior leadership
• Clear & concise writing to produce structured, actionable content for risk reports, risk assessments, and governance committee materials, as well as confidence in presenting risk themes, facilitating discussions, and engaging with senior leaders.

Requirements

• Bachelor’s Degree and 5 or more years of experience in the Risk Management area OR High School Diploma or Equivalent and 7 or more years of experience in the Risk Management area OR Zurich Certified Insurance Apprentice including an Associate’s Degree and 5 or more years of experience in the Risk Management area
• Risk Management and/or insurance industry underwriting, actuarial, reinsurance and/or claim operations experience
• Experience in the development and implementation of a comprehensive risk management manual, contract manual and risk management website
• Advanced analytical, statistical, and problem solving skills
• Ability to evaluate strategic, operational, financial, and insurance risks to the ZNA business using structured ERM methodologies
• Understands insurance products, operational processes, distribution models, and how risk factors influence performance
• Ability to build trust based relationships across the business
• Strong project management skills
• Excellent time management skills
• Detail oriented
• Strong Microsoft Office skills (Excel, PowerPoint and PowerBI)
• Excellent verbal and written communication skills
• Strong knowledge of emerging areas of risk and national/local regulations.

Benefits

• Competitive pay and comprehensive benefits for employees and their families.