Conduct stakeholder discussions and workshops to gather and document business requirements
Analyze lease abstraction workflows to identify inefficiencies
Review platform performance data and user feedback
Investigate and troubleshoot operational issues
Facilitate sessions between business units, technical teams, and vendors
Create detailed requirement specifications, user stories, and acceptance criteria
Validate that implemented features meet business requirements
Develop process documentation, standard operating procedures, and workflow diagrams
Generate reports and dashboards analyzing process performance metrics
Support change management efforts by creating training materials
Monitor compliance with governance standards
Participate in Agile ceremonies including sprint planning

Bachelor's degree in Business Administration, Information Systems, or related field
6-7 years of business analysis experience
Strong understanding of commercial lease structures
Proven experience gathering, documenting, and validating business requirements
Proficiency in process analysis and optimization techniques
Experience facilitating workshops and requirements sessions
Strong analytical skills
Advanced proficiency in Microsoft Excel
Experience with business analysis documentation tools
Excellent written and verbal communication skills
Ability to work independently and manage multiple priorities

Senior Business Systems Analyst

Key skills