Senior Administrative Assistant – Mid Corporate, Global Payments & Liquidity

Role Overview

• Compiling information, preparing moderately complex reports, and assisting with the completion of expense reports
• Performing complex administrative, transactional, and operational tasks, to include scheduling multi-city travel arrangements
• Providing a high level of professional support which includes a balance of more experienced level administrative work as well as ongoing ad hoc and project or business initiatives such as planning meetings, tracking deliverables, and pulling routine reports
• Answering questions regarding business unit policies and procedures
• Providing subject matter expertise and interpretation of administrative procedures to less experienced staff
• Providing administrative supervision and support to managers in the areas of reporting, customer or business documentation
• Interacting with immediate Administrative Assistant team, functional area, and internal peers regarding routine administrative tasks
• Supporting more experienced level leaders with daily administrative tasks and interact with more experienced leaders across the organization
• Supporting the planning and execution of client events and sponsorship requests

Requirements

• 2+ years of Administrative Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Strong organizational, multi-tasking, and prioritizing skills
• Experience supporting a sales function
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Experience coordinating and marketing client events
• Experience using AI tools (including Microsoft Copilot) to analyze sales data and track analytics
• Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, and Access) skills
• Ability to prepare management level presentations
• Experience supporting multiple managers with calendar management, travel arrangements, scheduling of meetings and events
• Ability to manage multiple and competing priorities
• Ability to communicate confidentially and professionally
• Strong attention to detail and accuracy skills
• Excellent verbal, written, and interpersonal communication skills
• Ability to work in a fast paced deadline driven environment
• Ability to handle confidential material in a professional manner
• Ability to provide strong customer service while actively listening and responding in an appropriate manner
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Strong project management skills
• Ability to be proactive and anticipate business needs
• Ability to work across organizations and with diverse personalities with the willingness to track down answers and find solutions
• Experience supporting multiple managers onsite and/or virtually
• Experience supporting various business initiatives and projects
• Demonstrated experience working with Audio and Video Conferencing, to include experience with Microsoft, Skype and Zoom
• Experience planning, organizing, and overseeing team, department, and special events such as All Hands meeting, Recognition meetings, staff meetings, etc.

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement