Participate in the design, deployment, and configuration of systems in customer environments
Implement and configure hotel IT systems, including PMS, POS, and guest-facing technologies during project engagements
Plan, configure, and maintain network security components including firewall rules, VPNs, and segmentation
Provide post-deployment support and knowledge transfer to ensure client operational readiness
Work directly with clients to implement project-based solutions tailored to their technical and business requirements
Collaborate with project managers to ensure technical deliverables align with project milestones
Document backup and recovery procedures as part of project deliverables
Provide consultation and support through written, verbal, and face-to-face interactions, addressing the unique challenges of the customer’s environment

Minimum 2-4 years’ functional experience working in a Windows-based server environment, understanding Active Directory
Industry relevant certifications such as CompTIA A+, Network +, Server +
Experience with setting up, managing, and troubleshooting hospitality management systems such as Property Management Systems (PMS) or Central Reservation Systems (CRS)
Experience with hotel-specific systems such as PMS (e.g., Opera, Micros) and POS systems
Experience with implementing, configuring, and supporting Point of Sale (POS) systems used in retail and hospitality environments
Understanding of basic L2/L3 network topology and troubleshooting and knowledge of network technologies, including but not limited to DHCP, DNS, VPN, VLAN, BGP, IPSEC
Willingness to expand your technical skill set outside of core technology strengths
Associates degree in Information Technology field or 3-5 years’ work experience in the technology field

Network Administrator – Hospitality

Key skills