Home
Jobs
Saved
Resumes
Temenos T24 Support Engineer, L2/L3 at Nagarro | JobVerse
JobVerse
Home
Jobs
Recruiters
Companies
Pricing
Blog
Jobs
/
Temenos T24 Support Engineer, L2/L3
Nagarro
Remote
Website
LinkedIn
Temenos T24 Support Engineer, L2/L3
Philippines
Full Time
2 days ago
Visa Sponsorship
Apply Now
Key skills
Linux
Oracle
Postgres
Shell Scripting
SQL
Unix
Shell
PostgreSQL
SQL Server
Change Management
About this role
Role Overview
Provide L2/L3 production support for Temenos Transact (T24) applications.
Investigate, troubleshoot, and resolve production incidents within agreed SLAs.
Analyze application logs, OFS messages, batch jobs, interfaces, and system issues.
Perform root cause analysis (RCA) and recommend preventive measures.
Support end-of-day (EOD), end-of-month (EOM), and end-of-year (EOY) activities.
Monitor system health, interfaces, and critical business processes.
Work closely with business users, functional consultants, infrastructure teams, and Temenos support teams to resolve issues.
Develop and deploy fixes, patches, and enhancements as required.
Participate in release management, deployments, and production change activities.
Prepare technical documentation, support guides, and knowledge base articles.
Ensure compliance with incident, problem, and change management processes.
Requirements
Strong experience in Temenos Transact (T24) technical development and support.
Good knowledge of InfoBasic, TAFJ/TAFC, jBASE, and Temenos architecture.
Experience working with OFS, APIs, local developments, and integration frameworks.
Knowledge of Transact core modules such as Customer, Accounts, Funds Transfer (FT), Teller, Deposits, Loans, AA, etc.
Hands-on experience in debugging production issues and log analysis.
Familiarity with Unix/Linux environments and shell scripting.
Experience with databases such as Oracle, SQL Server, or PostgreSQL.
Understanding of ITIL processes, incident management, and problem management.
Tech Stack
Linux
Oracle
Postgres
Shell Scripting
SQL
Unix
Benefits
Employees can work remotely
Apply Now
Home
Jobs
Saved
Resumes