Lead the development, implementation, maintenance, and compliance of the global Business Continuity Program
Serve as the company's subject matter expert on business continuity and preparedness
Develop and execute the annual global exercise program
Design and facilitate complex cross-functional tabletop and functional exercises
Manage the Business Continuity Management System (BCMS)
Partner with stakeholders to maintain compliant and effective continuity plans
Lead Business Impact Analysis (BIA) activities and collaborate with technology teams
Assess the business continuity implications of organizational changes
Monitor industry trends, emerging risks, and best practices
Oversee the company's emergency notification system
Manage crisis notification processes and deploy emergency communications
Provide 24/7 on-call support for emergency notifications and crisis management activations
Maintain crisis management protocols and response documentation
Requirements
7–10 years of directly relevant experience in business continuity program development and administration, crisis management, emergency response, or related resilience functions.
Strong knowledge of business continuity frameworks, industry standards, and crisis management best practices.
Proven ability to lead complex projects and strategic initiatives with minimal supervision.
Demonstrated success partnering with and influencing stakeholders across all levels of the organization and multiple functions.
Strong organizational skills with the ability to prioritize competing business objectives and meet deadlines in a fast-paced, dynamic environment.
Ability to perform effectively under pressure and provide support during crisis events, including outside of normal business hours when required.
Excellent verbal, written, presentation, and facilitation skills.
Strong analytical, problem-solving, and decision-making capabilities.
Experience supporting or leading real-world crisis response, business continuity activations, or emergency management events preferred.
Benefits
Comprehensive health plans
Market-leading 401(k) program with company match
Flexible time off benefits
Inclusive fertility/adoption benefits
Other wellbeing prioritization and flexibility options