Serve as the primary technical and strategic point of contact for assigned customers throughout the duration of their subscription term,
Advise on best practices, data strategies, analytic maturity, and integrations which meet the needs of the customer business processes and objectives through Alteryx solutions
Guide clients in establishing Centers of Excellence, scalable governance frameworks, and analytic modernization initiatives
Partner across internal teams to align the right expertise needed to support and manage technical outcomes and strategic initiatives.
Architect and guide complex deployments of Alteryx platforms (Designer, Server, AACP, Intelligence Suite, etc.).
Lead environment planning and upgrades, minimizing downtime and risk.
Monitor and analyze customer usage patterns; identify opportunities for optimization and training.
Deliver enablement plans, documentation, and proactive recommendations to reduce friction and drive self-sufficiency.
Maintain fluency in evolving cloud and analytics trends to inform customer strategies.
Share knowledge internally and externally, promoting technical excellence across Alteryx and our customer ecosystem.
Requirements
Bachelor’s degree in Computer Science, Engineering, Data Science, or related field.
5+ years of experience in a customer-facing technical role (Solutions Architect, TAM, Consultant, Presales Engineer, etc.).
Demonstrated success managing enterprise client relationships and leading analytics/BI deployments.
Proven expertise with Alteryx Designer and Server; Alteryx Core Certification required.
Strong knowledge of data platforms and database technologies (SQL, RDBMS, Snowflake, Databricks, etc.).
Familiarity with cloud ecosystems (AWS, Azure, GCP); cloud certifications a plus.
Excellent communication and presentation skills across technical and business audiences, including executive stakeholders.
Experience with visualization tools (PowerBI, Tableau, Qlik) and scripting languages (SQL, shell, Python) preferred.