Portuguese Payroll Specialist, SAP

Role Overview

• Independently process Payroll End to End to ensure they are delivered as per the agreed processing calendar(s) and to the agreed KPIs
• Independently perform Data Management or Customer Service activities as per the agreed calendar and KPIs
• Support Statutory and Year End Reporting to the agreed calendar(s) and to the agreed KPIs
• Use Payroll expertise to advise upon client queries/issues and ensure a strong understanding of country specific legislation and tasks
• Support and knowledge transfer Apprentices and/or Associates on Data Management or Customer Service activities
• Ensure Tickets and Calls are responded within SLA timescales and to a high standard
• Support System Maintenance Testing
• Liaise and transact with Third Parties
• SOC Controls completed on time and with the necessary evidences
• Support and contribute to root cause analysis to ensure details are accurate and that feasible preventative measures are suggested to limit any reoccurrence
• Conduct Knowledge Transfer sessions and ensure the audience has understood and can put into practice
• Maintenance of DWIs to ensure processes are up to date and reflective of the service
• All system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate
• Highlight to Service Manager any deviations from the standard scope of service
• Ability to recognize and deal appropriately with sensitive and confidential information
• Time Recording to be completed accurately and on time
• STRADA Security Standards are adhered and followed
• Contribute to team meetings and raise any issues immediately to your Service Manager
• Ensure you are up to date with all Strada announcements and communications
• Build good relationships with all lines of businesses where appropriate
• Update internal stakeholders, when needed, in a timely and accurate way
• Participates in projects and activities as needed and assigned

Requirements

• At least 3 years of experience managing the full Portuguese payroll cycle
• Solid understanding of Portuguese payroll regulations and processes
• HRIS knowledge: SAP HR
• Fluent in English ; Spanish is a plus
• Strong knowledge of MS Office tools , especially Excel
• High attention to detail and accuracy
• Ability to work in a fast-paced, global environment
• Excellent written and verbal communication skills
• Self-motivated with a strong willingness to learn
• Ability to collaborate effectively in a team environment as well as work independently while following established processes and procedures

Benefits

• Health coverage
• Wellbeing programs
• Paid leave (vacation, sick, parental)
• Retirement plans
• Learning opportunities