Director, Clinical Strategy

Role Overview

• Join sales as the clinical voice—not to present, but to converse peer-to-peer with clinical executives, leveraging lived experience and authority rather than talking points
• Challenge and reframe clinical objections in ways an Account Executive simply cannot
• Build trusted, lasting relationships with clinical champions inside target accounts that persist beyond any single transaction
• Co-own clinical validation during the sales process, helping buyers construct their internal business case
• Serve as the voice of the clinical operator on our program and product roadmap, stress-testing decisions, messaging, and use cases against real-world nursing workflows
• Coach the sales team on clinical fluency: terminology, care delivery models, and what CNOs actually worry about
• Review and stress-test clinical claims in marketing materials, case studies, and ROI models
• Help develop clinical content—white papers, webinar presence, conference speaking—that builds Stepful’s credibility with nursing leadership
• Advise GTM strategy through a clinical lens, identifying which programs, buyers, and problems resonate most
• Represent Stepful externally at nursing and health system conferences
• Build and cultivate a network of clinical advisors and reference customers

Requirements

• 10+ years of clinical nursing experience, with at least 5 years in a senior nursing leadership role (Director of Nursing, VP Patient Care, CNO, or equivalent) at a recognized health system; you’ve sat in the seat our buyers sit in
• Demonstrated ability to operate in a commercial environment. You’ve worked with vendors, led evaluations, or made significant technology or operational purchasing decisions
• Comfort with ambiguity and a commercial mindset. You love being in deals, not just advising from a distance
• The willingness and confidence to challenge the status quo of healthcare education, push back on buyers, and push back on our own team when the clinical logic doesn’t hold
• Excellent communicator in both small group settings and in front of large audiences
• At least a Master of Science in Nursing (MSN).

Benefits

• Meaningful Equity Stake
• Subsidized Medical, Dental, and Vision insurance plan options
• 401(k)
• FSA, HSA and commuter benefits
• Learning stipend
• Open vacation policy, including:
• Guidance of 15 days PTO annually
• Stepful closed the last week of December
• 15 work-from-anywhere days
• 10 public holidays observed for 2026