Build strong and long-lasting relationships with customers
Own retention sales process from start to finish for your assigned portfolio of accounts using the ValueSelling methodology framework
Regularly ensure that MikMak solutions are aligned with customer objectives and delivering business impact
Keep Salesforce updated with status of account health, contacts and renewal/expansion opportunities and all client and agency communication
Manage and maintain renewal pipeline for regular revenue forecasting and reporting
Collaborate with Sales, Customer Success, Marketing and Product teams to communicate and help prioritize customer needs regarding features, service, support and collateral
25% travel

3+ years of experience in a revenue-carrying role, preferably in a SaaS startup environment
2+ years of relevant industry experience working with CPG brands and Marketing, eCommerce and IT contact personas
Background in Media/Shoppable Media, Where to Buy Technology, and MMM
Experience managing a portfolio of primarily SMB & Mid-Market Accounts
Experience negotiating and closing contracts
Proven track record of working ahead of renewals
Experience using Salesforce as a single-source of truth
Experience working in a performance driven and fast-paced environment
Excellent communication and organizational skills
Team-oriented, strong customer focus and ability to multitask
Eager to contribute to a growing start-up environment.

We embrace hybrid work options so that you have the flexibility to create a work/life balance that actually works!
Each employee is allotted paid time to use to volunteer with an organization of their choice and charitable donations are matched.
Semi-annual company-wide employee survey that is used to shape company programs, perks, and culture.

Account Executive

Key skills