Directly manage a small team of cloud engineers; handle hiring, coaching, performance reviews, career development, and administrative tasks (time-off, expense approvals)
Facilitate team stand-ups, planning, and backlog refinement; break down Director-defined initiatives into well-scoped, actionable work items with the team
Produce weekly status reports for leadership covering progress, blockers, and upcoming priorities
Serve as primary point of contact for infrastructure services requests, escalations, and issues from Engineering and other departments; collect requirements and feedback when implementing new systems, guardrails, change management; communicate policy changes and best practices to development teams
Contribute hands-on work as needed – assisting the team with k8s guidance and expertise, automation, and infrastructure management; review pull requests from the team; troubleshooting and diagnosing problems

7+ years in cloud engineering or cloud infrastructure with a strong focus on Azure
3+ years of direct people management experience leading technical teams
Experience operating critical production level SaaS products and services on Kubernetes
Experience working in a Linux environment
Ability to troubleshoot and diagnose issues across every layer of the stack
Deep understanding of protocols and technologies foundational to the web
Strong security fundamentals: PIM, RBAC, and JIT privilege elevation
Proficiency with infrastructure-as-code (Terraform preferred)
Fluency in at least one high-level programming language (Python, Go, etc.), and one scripting language (Bash, PowerShell, etc.)
Familiarity with Agile methodologies and experience with Azure DevOps; excellent written and verbal communication with the ability to translate complex technical concepts for non-technical stakeholders

Senior Manager, Infrastructure Services

Key skills