You'll own the execution side of our client operations: running data imports, generating recurring reports, supporting day-to-day client requests, and keeping producer records clean and accurate across our platform
Execute producer, agency, and appointment data imports into Producerflow
Generate and deliver recurring client reports (daily, weekly, monthly)
Respond to client requests in Slack and HubSpot using established playbooks
File bug reports in Linear with clear reproduction steps
Support data migrations, UAT testing, and one-off data corrections
Keep internal playbooks and SOPs up to date as processes evolve

2–4 years of experience in Operations, Client support, Data analysis, or a similar analytical/ops role
US overlap hours availability (non-negotiable): Given our US-based clients, this role requires working hours of 1:00 PM – 10:00 PM CET, Monday to Friday
Highly self-directed and proactive (non-negotiable): You don't wait to be told what to do
Thrives in a fast-paced environment: Priorities shift, scope changes, and you'll regularly pick up tasks outside your core role
Technical background: Degree in Engineering, Computer Science, Mathematics, Data Science, or a similar technical field
Bilingual English + Spanish: Fluent in both written and spoken
SQL fluency: Comfortable writing SELECT queries with JOINs, filters, and aggregations against production data
Data analysis skills: Strong in spreadsheets (pivot tables, lookups, basic modeling)

Remote-first setup in Spain
Real ownership and direct impact on client outcomes from day one
Heavy investment in AI tooling: You'll work alongside Claude and similar tools as core parts of your daily workflow
Clear growth path into senior operations, client-facing, or technical roles on the Producerflow team

Client Operations Analyst

Key skills