Director, Talent and Inclusion

Role Overview

• Lead and evolve Trevor’s talent acquisition strategy, processes, and practices to ensure an inclusive, high-touch, and mission-aligned candidate experience
• Partner with hiring managers and organizational leaders to provide strategic guidance throughout the recruitment lifecycle, including workforce planning, sourcing strategy, candidate assessment, interview process design, and selection decisions
• Strengthen and standardize recruiting operations, tools, and workflows to improve efficiency, consistency, communication, and candidate experience
• Oversee recruiting analytics, reporting, and talent insights to inform organizational decision-making and identify opportunities for continuous improvement
• Oversee organization-wide learning and development strategy in partnership with the Learning & Development Manager
• Support the development of scalable learning experiences that strengthen manager capability, employee growth, leadership effectiveness, communication, performance management, and organizational culture
• Lead and support initiatives that strengthen organizational culture, belonging, engagement, and employee trust across Trevor
• Partner closely with the Chief People Officer and organizational leaders to align talent and culture strategies with Trevor’s broader organizational priorities
• Foster a collaborative, accountable, growth-oriented team environment grounded in empathy, clarity, integrity, and operational excellence

Requirements

• 10+ years of progressive experience leading talent acquisition, employee engagement, learning & development, or broader talent management functions
• Experience building or transforming talent and people programs within evolving, growing, or highly matrixed organizations
• Demonstrated success balancing strategic leadership with hands-on execution in fast-paced environments
• Experience leading and developing high-performing teams, including mentoring and coaching junior staff members
• Strong knowledge of talent acquisition best practices, onboarding strategy, employee engagement, and inclusive hiring approaches
• Experience operating within unionized environments and ability to navigate employee relations dynamics thoughtfully and collaboratively
• Strong project management and operational planning skills with the ability to manage multiple priorities, stakeholders, and timelines simultaneously
• Exceptional communication, collaboration, and relationship-building skills across all organizational levels
• Demonstrated commitment to fostering inclusive, equitable, and mission-aligned workplace cultures
• Ability to navigate ambiguity, organizational change, and evolving priorities with sound judgment
• Experience leveraging and optimizing reporting tools, workforce analytics, applicant tracking systems and talent technologies, including Lever, to strengthen recruiting operations, reporting, candidate experience, workflow efficiency, and hiring manager engagement across the organization
• Strong emotional intelligence, integrity, discretion, and ability to build trust across diverse teams and stakeholders
• Professional proficiency in spoken and written English
• Experience supporting talent, culture, or employee experience initiatives within 24/7 and shift-based organizations, and global or internationally distributed organizations is strongly preferred
• Spanish language proficiency is a plus.

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Professional development opportunities