VIP Travel Consultant

Role Overview

• Perform high-touch service excellence to key client travelers
• Accurately and efficiently handle incoming requests via multiple channels (i.e. phone, email, etc.)
• Be the primary point of contact for executive-level travelers
• Provide active travel consultation, including providing travel details and up-selling related products
• Expertly use the appropriate BCD Travel tools and systems to complete requests
• Search and confirm travel reservations for the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Maintain and expand knowledge of the state of the various travel industries supported

Requirements

• Experience in VIP travel
• Working knowledge of the travel industry, policies, procedures, and processes
• Strong skills in GDS Sabre
• Strong verbal and written communication skills in English

Benefits

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated