Works effectively in a mixed environment and uses best practices and knowledge of internal or external business issues to improve products or services
Has in-depth business knowledge and uses understanding of how relevant areas integrate to achieve objectives
Uses advanced analytical skills to solve complex problems or problems that do not have routine solutions and takes a new perspective
Shares initial ideas for professional direction of own organisational unit
Acts as a professional advisor and mentor for staff / workteam / taskforces
May lead projects with manageable risks and resource requirements or small teams, handles day-to-day staff management issues, including resource management and allocation of work
Analyses, designs, develops and tests products / services / improvements / bug resolutions for integrated hardware / software systems as per customers' requirements
Resolves customer trouble tickets. Diagnoses complex problems / issues (EG hardware, software, combination) and provides resolution or recommend corrective actions
Plans technical requirements from customers’ needs
Develops SW / HW build-controlled productions releases (EG main and update releases, service packages, maintenance updates, and customer design engineering)
Defines product hardware / software evolutions through the creation and release of hardware / software documentation, hardware / software change control management, supplier and customer notifications
Retains technical and design knowledge for assigned products and technologies and provides training to the lower support teams (Tier 2 and Tier 3)
Applies and maintains quality standards. Participates in process and tools evolutions and improvements
Applies the SW Care process (especially emergency case handling) contributing when needed to the fastest problem restoration
Requirements
Experience in Linux/RTOS Internals (VxWorks is preferred)
Experience with Software Upgrades, Database Migration
Experience in Broadcom/Marvell SDK programming will be a major plus
Multi threaded environment development experience
Experience with working in Large GPON/PON access networks (OLT/ONT) and/or Routers/Switches
Experience in development of Highly Available systems