Align technology solutions with business strategies
Identify opportunities to apply technologies to business processes
Inform and advise customers on information system technologies' functionality, costs, benefits, and implementation requirements
Act as technical liaison and broker of services with various vendors
Develop and maintain credibility and effective working relations with both customer management and IT personnel
Demonstrate understanding of business problems, as well as IT strategies, issues, and priorities
Seek opportunities to apply technology to improve business processes within strategic system goals
Requirements
Associate's degree (or equivalent combination of formal education and experience)
Bachelor's degree preferred
Requires at least 2 + years relevant experience in business systems analysis or business unit experience that includes working closely with IT
Knowledge of the assigned business area's products and processes
Strong technical knowledge and ability to express complex technical concepts in terms that is understandable to the business
Understanding of project management concepts in planning and implementing multiple projects in a cross functional environment
Strong written communication skills, including project documentation and technical writing
Strong verbal communication skills while interacting with team members, other teams in the IT department, end users, and/or other departments throughout the organization
Strong analytical and conceptual skills; a demonstrated track record in new concept development for various projects and complex technical plans
Ability to solve problems often spanning multiple environments in a business area
Understanding of how IT affects an organization
Ability to be a team player; flexible, friendly, congenial, and enthusiastic
Proficiency in Microsoft Office products
Epic's certification program must be completed within 6 weeks of taking the last class for the supported application.
Benefits
medical, dental, vision, pharmacy
discretionary annual bonuses and merit increases
Flexible Spending Accounts
403(b) savings matches
paid time off
career advancement opportunities
resources to support employee and family well-being